Security
RingMD offers a secure communication platform designed to ensure the privacy and security of customer data. Security is extremely important to us and we employ a variety of tactics and strategies to help keep user data secure.
Secure connection
RingMD forces HTTPS for all connections including our public website. We also use HTTP Strict Transport Security(HSTS) to ensure browses interact with our servers only over HTTPS.
Files
Uploaded files and call recording are both transmitted and stored using AES-256 encryption on Amazon’s Simple Storage Service (S3) in multiple data centers around the world.
Messages & notifications
All RingMD messages and notifications are encrypted with Secure WebSocket connection when transmitted between the server and users.
Payment
RingMD Payment follows Payment Card Industry Data Security Standard. No customer’s credit card is stored on our system. The actual card’s information is stored with our payment gateway – Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.
Payment information from the RingMD server sends to the Stripe server using TLS 1.2.
Tenants separation
Each RingMD white label tenant is using a separate AWS account for hosting and development. Each customer has their own set of cloud infrastructure, hosted on an AWS data center close to the tenant. We do not mix data tables between customers. This is a major step in preventing cross-pollination or contamination of data.
Auditing
All the changes to RingMD’s infrastructure in the cloud are logged permanently with AWS CloudTrail to AWS S3.
On the application level, all access or changes to user data triggers an immutable audit record.
Two-factor authentication
RingMD offers industry standard two-factor authentication mechanisms such as the use of a physical token or an authenticator app as a second factor to authenticate users. In order to log in and access personal data, users must comply with a valid password and a 6 digit code from the authenticator app or physical token.
Application security
RingMD’s product security team has built a robust development lifecycle, which primarily leverages industry standard tools and strategies.
Training and security enforcement
RingMD takes security seriously with a mandatory security training program for new employees. We work to raise awareness internally and externally through seminars and training programs.
RingMD enforces two-factor authentication for all the tools we use internally, where applicable.
Code review
Code review is one of the effective techniques for identifying security flaws. When used together with automated tools and manual penetration testing, internal and external code review can significantly increase the security effectiveness of an organization.
RingMD uses Github for source code hosting. All code should be peer-reviewed before getting merged to our repositories via pull requests.
We enable Github Vulnerability alerts and use Snyk analyzing the current code base and the new source codes added automatically as an additional check for new pull requests. All code should be vulnerability-free before getting reviewed by peers.
Infrastructure as code
RingMD uses TerraForm to form all of our enterprise-level infrastructure. We conduct code review and anything added to the infrastructure is verified before getting merged and apply to the targeted AWS account.
Who we are
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Comments
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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
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Cookies
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
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